We at Coyne Healthcare have created this privacy statement in order to show our commitment to our and your privacy. This page discloses the information gathering and dissemination practices for the website coyne-healthcare.com.
This Privacy Policy describes how Coyne Healthcare collect and use personal information about you. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Those living in the EU should also click here to view additional information about how we collect and use your personal information in compliance with EU data protection laws. Please take a moment to review the terms of our Privacy Policy.
For the purposes of this policy, “personal information” means information that either identifies you on its face, or ties you to other information that, in combination, identifies you. It is possible that third parties may be able to personally identify you by other means, including by associating facially anonymous information about your Internet activity with other records.
If you have questions about this policy or how we treat your personal information, please contact us using the information provided in the “How to Contact Us” section below.
Depending on how we interact with you, we may collect, use, store and transfer different types of personal information about you. This includes:
We collect information from you and about you in different ways.
We use your personal information for the following business purposes:
Also, we may use your personal information for the following commercial and marketing purposes:
Lastly, we may use information you provide to us for the following additional purposes:
External Third Parties.
We will disclose your personal information for the following limited business purposes:
We also will share your information in the following additional circumstances:
You can subscribe to receive marketing offers or solicitations from us through email by emailing info@coyne-healthcare.com. If you prefer not to receive marketing emails from us, please click here or contact us at info@coyne-healthcare.com. Please note that these requests may take up to 10 days to be effective.
Please note that your request not to receive unsolicited commercial emails from us will not apply to messages that you request or that are not of a marketing nature. For example, we may contact you concerning any purchases you have made with us even if you opt out of receiving unsolicited commercial messages.
If you have established a user account in connection with one of our Services, you may be able to review and request changes to some information that the Company maintains about you through your account settings or by contacting us at info@coyne-healthcare.com. We will respond to your request for access within 30 days.
Visitors from the EU may refer here for further information about your specific rights in relation to the personal information we hold about you.
We will only retain your personal information for as long as necessary (generally 7 years) to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@coyne-healthcare.com. Visitors from the EU may click here to find out more about data retention and the specific rights you have in relation to your personal information we use.
Your Rights. Under the European Union General Data Protection Regulation, you have certain rights regarding your personal information:
If you would like to exercise any of your rights described above and submit a request, click here or contact info@coyne-healthcare.com We will respond to all legitimate requests within one month. We may sometimes request additional information from you. Please note that we may not be able to fulfill your request under certain circumstances, such as when it is necessary to keep your information to complete an order or meet a legal obligation. If we cannot fulfill the request, we will notify you of the reasons why.
If you disagree with our resolution of your request, you have the right to make a complaint to the supervisory authority in your country. You may also seek to enforce this right through a judicial remedy.
Health Information. We are required by law to maintain records of our customers who report adverse reactions to our dietary supplement products. We ask for your explicit consent before collecting any information about your health or medical conditions. We will use this information only for the purposes of meeting our regulatory and legal obligations [and will not share it with any third parties]. You may withdraw your consent at any time by contacting us as described above.
Data Breaches. Please note that we have put in place procedures to deal with any suspected personal data breach. We will notify you and any applicable EU data protection supervisory authority of a breach where we are legally required to do so.
Cookies and Tracking Technologies. We and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. The chart below explains the different types of cookies and tracking technologies and what we use them for:
Cookie/Tracking Technology | Name | Purpose |
---|---|---|
Cookie preference | Notification_cookieconsent | Where you indicate a preference about cookies on our websites, this cookie will be used to remember your choice. |
Security cookies | n/a | We use these cookies to protect our legitimate interests in providing a secure shopping experience and protecting the data we hold. |
Functionality cookies | ps-uid BVImplmain_site BVBRANDID BVBRANDSID | We use these cookies to advance our legitimate interests in running a user-friendly website. These recognize you when you return to the website. For example, they help us show user reviews and where to buy our products. |
Google Analytics/HotJar | _ga _gid _gat_ _hjIncludedInSample | We use these cookies to advance our legitimate interests in gaining insight into how our users are interacting with our websites. These cookies are used to analyze data pertaining to our web traffic. |
Add cookies | _uetsid __atuvc __atuvs DSID IDE fr TLTSID TLTUID | We use these cookies to advance our legitimate interests in marketing relevant products to our customers. These cookies are used by our third-party ad network to adapt ads to users, improve campaign effectiveness. |
Web beacons | __utma __utmc __utmz __utmt __utmb | We use these cookies to advance our legitimate interests in providing relevant marketing communications. We include web beacons in emails or newsletters to determine whether messages have been opened and identify the IP address of the computer on which they were opened. This information helps us customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer. Web beacons also allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. |
Marketing and Promotions. If you have indicated that you would like to receive marketing communications from us, we may use your personal information, including your order history, the marketing preferences you tell us about, and the feedback you send us, to build a profile about you and tailor the promotions we send to you. For example, if you sign up to receive promotions from us, and we see you place an order for the same vitamins every month, we may send you special coupons for those vitamins on your birthday. If you have questions about how we use your personal information to tailor the promotions you receive, please click here or contact us at info@coyne-healthcare.com. If you would like to change your marketing preferences or would no longer like to receive marketing communications from us, contact us at the email address above.
Data Retention. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
The Company participates in and has certified compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. The Company is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certifications, visit the U.S. Department of Commerce’s Privacy Shield List here.
Under each Privacy Shield Framework, the Company is responsible for the processing of personal data it receives and subsequently transfers to a third party acting as an agent on its behalf when our agent processes such personal information in a manner inconsistent with the Privacy Shield Principles, unless the Company is not responsible for the event giving rise to the damage. The Company complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to each of the Privacy Shield Framework, the Company is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at info@coyne-healthcare.com.
Under certain conditions, more fully described on the Privacy Shield website here, you may invoke binding arbitration after other dispute resolution procedures have been exhausted.
This website uses various web analytics tools (such as Google Analytics) to help analyze how users use the site. These tools use ‘cookies’, which are text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google and sometimes other vendors. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity for coyne-healthcare.com.
We will never (and will not allow any third party) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. The Web Analytics vendors do not associate your IP address with any other data held by them. Neither we nor the web analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any personally identifying information from any source unless you explicitly submit that information via a fill-in form on our website.
Authentication
Some of our products will ask you to identify with either Google or Facebook so we can retrieve information on your behalf. We will not look at your individual data. We do reserve the right to aggregate usage data to measure the performance of our applications, but no identifiable personal information will ever be disclosed to third parties.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us using our contact form.